FAQ

SYNDICATE – Ambassadors in Harder Styles – is one of the largest indoor festivals for harder electronic music in Germany and takes place annually at the Westfalenhallen Dortmund with up to 20,000 visitors.
Top international acts and elaborate light and sound production are an absolute highlight for lovers of hard beats.

The 2026 edition will take place on October 3rd with over 40 acts on 4 floors (Early Hardcore, Hardstyle, Uptempo, and the Mainstage).

SYNDICATE 2026 – “Ambassadors in Harder Styles”
Saturday, October 3rd, 6.00pm – 3.00am
Westfalenhallen Dortmund GER

SYNDICATE 2026 takes place on October 3rd at the Westfalenhallen, Dortmund

Opening hours are 06:00 PM CET until 04:00 AM CET

SYNDICATE
Westfalenhallen
Rheinlanddamm 200
44139 Dortmund
Germany

There are plenty of food and drink stands in the Westfalenhallen (also for vegetarians and vegans). It is not permitted to bring your own food and drinks.

Lost property will be collected at the Trouble-Shooting (Entrance) during the event. After the event, lost property will remain in the Westfalenhalle.

Please contact regarding your lost items:

Westfalenhalle GmbH
Zentrale Fundstelle
Strobelallee 45 / 44139 Dortmund
Tel: 0231 – 120 418 90
Opening hours: Tue. 08.00 – 12.00 h

It may sometimes occur that jewelry or other valuable personal belongings get stolen during events. Together with our security staff we do everything in our power to prevent this from happening. We advise you to leave your valuable jewelry and other items with (personal) value at home to avoid losing it.

There will be lots of merchandise available at SYNDICATE. Here you’ll find the brand new SYNDICATE merchandise. Don’t want to wait until the event? You can also buy your merchandise online here.

Yes, every ticket has to be personalized. Personalization is possible immediately until the event. The main buyer will receive all tickets as soon as they are all personalized.

Please note; tickets are sealed until 24 hours before the event. This means that you can only download your tickets as PDF from that date onwards

More information will follow later.

Myticket:

You can download your tickets from your customer account at any time. If you do not have a customer account, you can generate one from your guest account by requesting a password HERE. Please use the email address you used for the order so that the order details and e-tickets are available.

If you have any further questions, please contact help@myticket.de.

PAYLOGIC

If you cannot find your ticket(s) anymore or if you have lost the confirmation mail including your ticket(s), you can request your confirmation mail to be sent again via this link.

It might be that there is a mistake in the email address used. You can correct your email address via this link. In case you have still not received your email confirmation after correcting the email address, please contact Paylogic Customer Support.

Attention: there can be counterfeit tickets in circulation that are difficult to distinguish from original tickets. Therefore, we advise you to not buy tickets from online auction houses or private providers. All hard tickets and system tickets (Myticket, Eventim, etc.) are checked on site. Entry will not be granted with a counterfeit ticket.

Buy tickets exclusively from www.syndicate-festival.de, from official advance booking offices or at the box office.

Yes, there will be a box office available, opening around 6pm.

SYNDICATE is cashless.

All further information can be found here.
Top up your credit free of charge in the event portal.

Yes, there are ATMs in the circulation area of the Westfalenhallen and another one between Halls 2 and 3 in the foyer.

With the admission ticket, all buses, trams & trains (DB: RE, RB and S-Bahn, each 2nd class) in the VRR area can be used free of charge. Valid from 04.10. to 05.10.2025, 12:00 noon. Information at www.vrr.de and www.bus-und-bahn.de.

Book your free VRR ticket at kombiticket.syndicate-festival.de.

An overview of the VRR area can be found here: Fare zones, regions & price levels | VRR

HARDTOURS.DE

Experience the ultimate festival trip with Hardtours! As Germany’s leading provider, we not only guarantee you original tickets, but also an unforgettable journey. We are proud to be an official and long-standing Syndicate shuttle bus partner. Get on board and celebrate! Quality and reliability? That’s not just an empty phrase for us – it’s our promise!

 Specials:
– A free drink on the bus
– Guaranteed original tickets
– Modern buses with on-board toilet
– Fixed contact person on the bus
– Choice of outward or return journey only
– Desired location possible from 5 people

Estimated stops:
Aachen
Ahaus
Altenkirchen (Westerwald)
Augsburg
Backnang
Bad Hersfeld
Bad Kreuznach
Bad Oeynhausen
Baden-Baden
Biberach an der Riß
Bielefeld
Bitburg-Erdorf
Bocholt
Bonn
Borken
Brilon
Burbach
Coesfeld
Crailsheim
Dülmen
Düren
Düsseldorf
Euskirchen
Frankfurt am Main
Freiburg
Fulda
Gießen
Gronau (Westfalen)
Hagen
Hamm
Heidelberg
Heilbronn
Herford
Ibbenbüren
Idar-Oberstein
Kaiserslautern
Karlsruhe
Kassel
Kempten (Allgäu)
Koblenz
Köln
Limburg an der Lahn
Linz (AUT)
Lüdenscheid
Mannheim
Marburg
Memmingen
Meschede
Montabaur
Mönchengladbach
München
Münster
Nördlingen
Nürnberg
Oelde
Offenburg
Olpe
Osnabrück
Paderborn
Passau
Pforzheim
Regensburg
Rheine
Saarbrücken
Salzburg (AUT)
Siegen
Soest
Stuttgart
Trier
Ulm
Villingen-Schwenningen
Weinheim
Wiesbaden
Winterberg
Wipperfürth
Würzburg

https://www.hardtours.de/syndicate

Feierreisen

With Feierreisen to Syndicate and that since the beginning! As the largest electronic bus provider in northern and eastern Germany, we have been taking you to the best festivals since 2002, because nobody can take away what you have danced in your life.
Safe, relaxed and with lots of like-minded people, you’ll arrive safely at your destination with us.

Specials:
– Welcome drink on the bus
– Original tickets
– Celebration tour band free of charge as a souvenir
– Competent tour guides on the outward & return journey
– Coaches only
– Group specials

Departure points:
Lower Saxony:
Aurich, Auetal, Brake, Braunschweig, Buxtehude, Cloppenburg, Cuxhaven, Delmenhorst, Emden, Gifhorn, Göttingen, Hameln, Hanover, Hildesheim, Leer, Lingen, Lüneburg, Meppen, Nordenham, Nordhorn, Oldenburg, Osnabrück, Paderborn, Soltau, Vechta, Wildeshausen, Wilhelmshaven, Wolfsburg

Schleswig Holstein:
Elmshorn, Flensburg, Heide, Husum, Itzehoe, Kiel, Lübeck, Neumünster, Preetz, Rendsburg, Schleswig,

Bremen:
Bremen, Bremerhaven,

Mecklenburg-Western Pomerania:
Greifswald, Rostock, Schwerin, Wismar

North Rhine-Westphalia:
Ahaus, Bad Oeynhausen, Bielefeld, Greven, Gronau, Gütersloh, Herford, Ibbenbüren, Münster, Oelde, Paderborn, Rheine,

Brandenburg:
Brandenburg/Havel, Potsdam,

Saxony:
Chemnitz, Dresden, Leipzig,

Saxony-Anhalt:
Halle (Saale), Magdeburg,

Thuringia:
Erfurt, Gera, Jena,

Hesse:
Kassel

Hamburg:
Hamburg

Berlin:
Berlin

Info & WhatsApp Service: +49 160 6034 999
Website: www.feierreisen.de
Direct link: https://www.feierreisen.de/Syndicate-2025/25SYND

There will be enough parking space next to the event site. Parking tickets will be available at the parking entrance.

At SYNDICATE, we aim to create a safe space where everyone can be themselves and lose themselves in the moment. We value, respect, and protect people of all sexual orientations, gender identities, religions, ages, and ethnicities.

We share a collective responsibility. If you witness or experience any violations, feel unsafe, or see someone being harassed, support each other or immediately reach out to our staff, security, police, or medical team.

Let’s take care of each other.

Don’t forget to take care of your ears! You can get hearing protection at all merchandise stands.

Urgently needed medication can be brought along. For prescription medication, please bring the corresponding doctor’s prescription. If medication needs to be kept refrigerated, please send us an email to info@syndicate-festival.de in good time head.

Bringing your own food and drinks is generally not allowed. However, if you rely on them for health or medical reasons, please bring the appropriate documentation and present it at the entrance.

Partying is fun, but it’s never without risk. That’s why it’s good to know what the risks are. At www.celebrate-safe.de you will find tips and information for conscious and safe partying.

There are trained medical staff and an information point on site. If you don’t feel comfortable, feel free to talk to them or other employees.

If you or one of your friends is not feeling well, do not hesitate to go to the emergency room. Expert care providers are ready to provide support. Be open about any alcohol and drug use, because the clearer you are about the situation, the more effectively they can help you. You can feel free to talk, as medical confidentiality applies here and no report is made to the police.

Yes, you can book the re-entry function for EUR 5,- on your Cashless wristband:

Online in the event portal
On site at all TopUp & evening cash desks
With the re-entry function you are allowed to leave the festival site and re-enter multiple times. Note that the re-entry function is only valid on the days when your festival or day ticket is also valid.

• Weapons of all kinds
• Items that can be used similarly to a weapon or a dangerous projectile and do not obviously serve another, peaceful purpose (e.g. backpack)
• Drugs, narcotics, knockout drops and legal highs (e.g. bath additives), unless a medical document clearly confirms the need to take them with you and use them
• Irritant gas, pepper spray, animal repellant spray and the like
• Spray deodorants
• Laser pointer
• Corrosive or highly flammable substances
• Fireworks, sparklers, pyrotechnic material, flares, smoke candles, bengal lights or any other pyrotechnic effect
• Advertising material of any kind, in particular flyers, unless previously expressly approved by the organizer (in this case the advertiser must submit the written consent of the organizer)
• Racist, xenophobic, left-wing and right-wing extremist propaganda, in particular from parties or associations that have been declared unconstitutional or otherwise banned
• Drinks and food of all kinds, unless the visitor is dependent on them for health or medical reasons; the visitor has to prove the exception
• Bottles, cans, plastic canisters and/or other drinking containers
• Chairs, seating furniture and seating (e.g. Styrofoam cubes)

You can find more prohibited items here in the house rules.

Yes, it is allowed to bring your camera to the event. Taking pictures or videos for personal/private use is permitted. It is forbidden to use sound, picture or video recordings or shoots for commercial use, unless the event organizer explicitly allowed it in advance by writing.

The visitors may eventually be photographed or be on camera during the event. Pictures and recordings may be published.

Disabled-accessible entrances and toilets are available in the Westfalenhallen.

If you need a key for a disabled-accessible toilet, please contact our troubleshooting team at the letter Q.

All floors are accessible. There is a wheelchair platform on the main stage floor, which you are welcome to use.

Please note that the upper corridors of the Westfalenhalle (main stage) are only accessible via stairs.

Disabled parking spaces are available. Please contact us in advance via email with proof of eligibility (e.g., disability ID or a license plate marked with “G”).

You can prove the following mark:

„B“
You will need a ticket for yourself. Your accompanying person will receive a free ticket if you show your disability ID with the note „B“ at the box office and your companion fills out a form on site.
If you don’t have an accompanying person, you can find a free BUDDIE through Inklusion Muss Laut Sein. More information is available here or via info@i-m-l-s.com.

„GI“
You will receive a 50% discount on the ticket price on site if you present your disability ID with the note „GI“ at the box office and fill out a form.

„BI“
You will receive a 50% discount on the ticket price on site if you present your disability ID with the note „BI“ at the box office and fill out a form.

If your disability ID does not have a “B” mark, but you still need an accompanying person, please write us an email before the festival. We will check your case individually and find a solution together so that you can enjoy the festival relaxed. Contact us at: info@syndicate-festival.de

If you are pregnant you can come to the event, but it is your own responsibility. Due to the loud music, a visit to an event can be harmful to the unborn child. Discuss in advance with your doctor or midwife whether it is responsible.

If you have any questions or concerns, it is best to speak to the nearest event or security staff. Or you can send us a message via social media or email.

For any other questions you can send an email to: info@syndicate-festival.de

Download the new SYNDICATE app here:

• Google
• Apple

Subscribe to the SYNDICATE newsletter to receive all updates.

You can view the house rules here.