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Terms & Conditions

§ 1 Scope of the house rules

  1. The house rules apply to attending an event organized by I-Motion GmbH, Am Hohen Stein 8, 56218 Mülheim-Kärlich, Germany (hereinafter referred to as: organizer) as well as to entering the event area used by the organizer, including parking spaces and paths to the event venue.
  2. By purchasing the ticket (also purchase contract with a third-party provider), the visitor acknowledges the validity of these house rules. This also applies if the event venue is entered in other cases.

§ 2 House rules

  1. The event organizer is responsible for house rules.
  2. The security and order service employed by the event organizer is authorized to exercise and enforce house rules on behalf of the event organizer, in particular to carry out checks in accordance with these house rules or to enforce expulsion and removal from the event site in accordance with these house rules or the statutory provisions.

§ 3 Admission of visitors

  1. Admission is only permitted for visitors aged 16 and over. The organizer is entitled to request suitable identification documents (e.g. ID card) to verify age. At the WinterWorld, TOXICATOR and BassRepublic events, the following additional admission rules apply to minors (16-/17-year-olds): Admission is only permitted when accompanied by a parent or guardian (at least 18 years old) and with a so-called “parental consent form”, i.e. 16-/17-year-olds without a parent or guardian or “parental consent form” will not be admitted (not even until midnight). A person responsible for their upbringing may accompany a maximum of two 16-/17-year-olds.
  2. Admission is only granted upon presentation of a valid original admission ticket and only if the visitor meets the conditions of these house rules.
  3. The admission ticket cannot be returned or exchanged.
  4. The visitor consents to checks on his/her clothing and bags and containers brought with him/her for security reasons and to check compliance with these house rules at the entrance.
  5. The organizer can refuse admission if
    1. the visitor does not have a valid admission ticket,
    2. the visitor refuses to present identification documents in the event of an age check,
    3. the visitor refuses a check of his/her clothing, utensils or containers,
    4. the visitor is recognizable by is under the influence of alcohol, drugs or other intoxicating substances,
    5. the visitor is carrying weapons or legally prohibited items (see § 5),
    6. the visitor is banned from the premises,
    7. the visitor clearly intends to disrupt the event, to use violence or to incite others to do so,
    8. the visitor attracts attention in advance by making racist, contemptuous, xenophobic or sexual statements in word, image or behavior or such a statement is clearly intended, or
    9. the visitor clearly intends to violate the house rules.In this case, the visitor is not entitled to a refund of the entrance fee. The organizer’s right to claim damages remains unaffected.
  6. By purchasing tickets, ticket buyers acknowledge that legal provisions and requirements for admission to the event (e.g. a possible “green pass” or similar, tests, digital or analogue certificates, etc.) must be implemented by the organizer and do not entitle the purchaser to withdraw. If the regulations and requirements for admission are not complied with, access to the event will not be granted.

§ 4 Visitors’ stay on the event premises

  1. The visitor must carry the admission ticket with them after admission and present it or any other access authorization issued at any time upon request.
  2. The visitor must behave in such a way that the organizer, other visitors and third parties are not harmed, endangered or harassed.
  3. The instructions of the organizer and the security and order service must be followed without fail.
  4. Fire protection devices and safety devices must not be adjusted, blocked, covered or otherwise impaired or misused, even temporarily.
  5. The visitor is prohibited from
    1. disturbing the course of the event,
    2. in buildings outside to smoke in the designated smoking areas,
    3. to carry out criminal, disorderly or generally disapproved acts or to assist in doing so or to incite them,
    4. to endanger other visitors (in particular by “crowd surfing”, “circle of death”, “pogo dancing” or similar),
    5. to make fires, set off fireworks or pyrotechnic items,
    6. to smear, stick stickers on, damage or remove facilities and equipment, trees, etc.,
    7. to damage or climb fences, light poles, buildings, electrical boxes, sanitary stations, mobile toilets and other infrastructure facilities on the event site,
    8. to bypass barriers or to enter or assist in areas that are clearly not accessible to the visitor,
    9. to enter the event site pollute,
    10. to carry out any kind of advertising or to distribute leaflets or other materials, unless the organizer has given prior written permission to do so,
    11. to express or distribute degrading, racist, xenophobic, politically extremist, obscenely offensive or insulting, left-wing or right-wing radical or other radical slogans,
    12. to act in a left-wing or right-wing or other extremist manner, in particular by displaying and using National Socialist slogans (§ 86a StGB),
    13. to distribute or sell drinks, food, souvenirs, clothing, promotional items, fan articles and/or other goods and objects without authorization,
    14. to make sound, photo, film and video recordings for commercial and/or industrial use, unless the organizer has given prior written permission to do so,
    15. to relieve oneself outside of the toilet facilities, or
    16. Collecting and/or begging for deposits or deposit containers; in the event of a violation, the collected deposit will be confiscated and a ban on entry will be issued. This applies to the area in which the organizer exercises house rules.
  6. In the event of a violation, the organizer can expel the visitor from the event. In this case, the visitor has no right to re-entry or reimbursement of the entrance fee. The organizer’s right to claim damages remains unaffected.
  7. A violation can result in both civil and criminal proceedings.
  8. Persons who are on the fenced event site without authorization will be prosecuted accordingly. The organizer’s right to claim damages remains unaffected.
  9. The organizer points out that even with the full implementation of an appropriate protection and hygiene concept and compliance with all required hygiene measures, infection of the visitor with the coronavirus (SARS-CoV-2) or other pathogens cannot be completely ruled out.

§ 5 Prohibited items

  1. Carrying, bringing and/or using the following items is prohibited for visitors:
    1. Weapons of all kinds,
    2. Items that can be used in a similar way to a weapon or a dangerous projectile and do not obviously serve another, peaceful purpose (e.g. backpack),
    3. Illegal drugs, narcotics, knockout drops and legal highs (e.g. bath additives), unless a medical document clearly shows the need to bring them with you and use confirmed,
    4. Irritant gas, pepper spray, animal repellent spray and similar,
    5. Laser pointers,
    6. Corrosive or highly flammable substances (e.g. Spray deodorants, hairspray),
    7. Fireworks, sparklers, pyrotechnic material, torches, smoke candles, Bengal lights or other pyrotechnic effects,
    8. Poles (e.g. selfie sticks) or sticks, unless required in the event of a mobility impairment,
    9. Bulky items, unless expressly permitted on the event website,
    10. Individual or uniform clothing or other items intended to express opinions or advertising, unless expressly permitted by the organizer beforehand (in this case the advertiser must provide the organizer’s written consent),
    11. Advertising materials of any kind, in particular flyers, unless expressly permitted by the organizer beforehand (in this case the advertiser must provide the organizer’s written consent),
    12. Commercially used political or religious items (unless they serve as typical items of clothing for the respective religion) of all kinds, including banners, signs, symbols and leaflets,
    13. racist, xenophobic, left-wing and right-wing radical propaganda material, in particular that of parties or associations that have been declared unconstitutional or are otherwise banned,
    14. masks (e.g. balaclavas) that are not obviously used for costume purposes and motorcycle helmets,
    15. electrical or other devices that can emit sounds, noise, music or smells that go beyond normal use (e.g. a mobile phone is permitted),
    16. drinks and food of any kind, unless the visitor is dependent on them for health reasons or for medical reasons; the visitor must provide evidence of the exception.
    17. (Glass) bottles, cans, plastic canisters and/or other drinking containers,
    18. Chairs, seating and seating (e.g. Styrofoam cubes),
    19. Drones and other unmanned aerial vehicles,
    20. Animals of all types and sizes,
    21. Other objects that are suitable and usually intended to disrupt the proper conduct of the event or to cause damage.Permitted items can be requested from the organizer.
  2. The organizer reserves the right to exclude individual items on site for security reasons.

§ 6 Organizer’s recordings

  1. By entering the premises, the visitor agrees that photo, film and video recordings may be made of him/her and used for marketing measures in the print and online area (including social networks/media) of the organizer.

§ 7 Payment on the event site

  1. The organizer reserves the right to offer payment methods at its discretion.
  2. Payments on the event site may be processed using a cashless payment system.
  3. There is no system fee when purchasing credit.
  4. The credit will be refunded within a defined period after the event. This period is announced on the website of the respective event.
  5. No service fee is charged for the refund.
  6. A refund of the credit after the deadline is only possible in individual cases and for an increased fee.
  7. To prevent misuse, only independently purchased containers can be exchanged at all deposit return points.

§ 8 Safety: Escape routes, instructions, noise, weather influences, closure/eviction

  1. The visitor is recommended to familiarize themselves with the existing and marked escape routes in advance or when entering the event site.
  2. Escape routes; Escape routes and stairs must not be used as seating and must be crossed quickly.
  3. The instructions of the organizer and the security and order service or the police must be followed without fail.
  4. This is a music event. Music can cause damage to health and hearing due to its volume. Visitors have the option of receiving simple “earplugs”. Visitors are advised that staying in the immediate vicinity of the music system for a longer period of time is harmful to health.
  5. The event will generally take place in any weather. However, the organizer reserves the right to interrupt or cancel the event if the weather poses a risk to visitors.
  6. For safety reasons, the organizer may temporarily or completely clear and close off individual areas of the festival site without this giving rise to a claim to a partial refund of the ticket price, provided that the visitor is no longer able to experience essential parts of the event themselves. The organizer’s instructions in this regard or the instructions of the persons and companies commissioned by him must be followed immediately in order to avert danger to life or limb.
  7. Access to event areas with a limited capacity will only be granted within the scope of the possible audience capacities. If the capacity is exhausted, the organizer can/must temporarily restrict access without this giving rise to a claim for a full or partial refund of the ticket price; the purchase of tickets does not in this respect give rise to a claim to access to all event areas at any time.

§ 9 Liability of the organizer

  1. The organizer is liable without limitation for material damage and financial loss caused to the visitor, insofar as this was caused by him or his vicarious agents through gross negligence or intent. The organizer is liable for material and financial damage caused to the visitor, insofar as it was caused by him or his vicarious agents through slight negligence, but only in the event of a breach of an essential contractual obligation, the fulfillment of which makes the proper execution of the contract possible in the first place and on whose compliance the visitor can regularly rely (so-called cardinal obligation). His liability for slight negligence is limited in amount to the damage foreseeable at the time the contract was concluded, the occurrence of which must typically be expected.
  2. However, the organizer is fully liable for damage to life, body and health caused to the visitor by the organizer or his vicarious agents, i.e. for any type of negligence and for intent.
  3. The organizer is not liable for theft on the event site, unless he is liable under paragraph 1 or 2, unless he has visibly or expressly assumed a duty of safekeeping.
    Status: November 2024

Terms and Conditions for the use of the I-Motion App

as of April 12, 2024

If you decide to open an account and use our app, these General Terms and Conditions apply to the contractual relationship between you and us, I-Motion GmbH Events & Communication, Am Hohen Stein 8, D-56218 Mülheim-Kärlich.

 

§ 1 Essential feature of the app

The app essentially provides you with the following functions (in conjunction with your account):

  • Management of your user account and your public profile
  • Receipt of your purchases
  • Provision of a live map of the event so that you can find your way around
  • Sharing your real-time location with your friends
  • Connection with friends or like-minded people who go to the same events
  • Exploring the schedule and favoring artists to create your personal schedule
  • Opportunity to provide feedback to the organizer to improve the event experience
  • Information from the organizer

 

§ 2 Existence of liability for defects

In the event of defects, if the requirements of the following provisions are met, you can claim subsequent performance in accordance with Section 327l of the German Civil Code demand termination of the contract in accordance with Section 327m Paragraphs 1, 2, 4 and 5 of the German Civil Code (BGB) or reduction of the price in accordance with Section 327n of the German Civil Code (BGB) and demand compensation for damages in accordance with Section 280 Paragraph 1 of the German Civil Code (BGB) or Section 327m Paragraph 3 of the German Civil Code (BGB) or compensation for wasted expenditure in accordance with Section 284 of the German Civil Code (BGB).

 

§ 3 Identity and contact details

The app is provided to you by:

I-Motion GmbH Events & Communication, Am Hohen Stein 8, D-56218 Mülheim-Kärlich

Tel.: +49 (0)261 – 921 584-0

E-mail: [email protected]

 

§ 4 Technical steps leading to the conclusion of the contract

If you decide to create an account, you will first be asked to provide a few details. You conclude the contract with us when you accept these General Terms and Conditions by activating the button and tapping the button labeled “Accept and continue” or similar.

 

§ 5 Storage of the contract text

Apart from these General Terms and Conditions, there is no separate contract text. We therefore do not store this contract text separately. You can access these General Terms and Conditions before concluding the contract and print them out using the corresponding functions on your device or save them as a PDF.

 

§ 6 Recognition and correction of input errors

Before concluding the contract, you have the option of going back at any time during the account creation process and correcting entries. After concluding the contract, we ask that you contact us to correct any information.

 

§ 7 Languages available for concluding the contract

Only the German language is currently available for concluding the contract.

 

§ 8 Consumer Arbitration Board

We do not participate in dispute resolution proceedings before a consumer arbitration board and we are not obliged to do so.